Login Help
Account access
Can’t log in? Let’s fix it.
Most login trouble is one of the three things below. Try them in order — if you’re still stuck, request help below so the team can review your access.
Make sure you’re at the right address
Your login lives at app.catalystintelligencellc.com. If you bookmarked the old app.catalystltd.org, update it — the old link can leave you on a stale page.
Use the email we set you up with
Sign in with the exact email address on your Catalyst CRM account. If you’ve forgotten your password, tap “Forgot password?” on the login screen for a reset link.
Try a fresh browser tab (especially on iPhone)
Close old tabs, then open the login in a new private/incognito window. If a fresh tab works, update your bookmark. A private window can help identify a session or cached-page issue.
To request login help, open an email draft to Catalyst and include the email or phone associated with your account. Send the draft from your email app.
and a real person on the Catalyst team will get you sorted.
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